news

arrow Pathology Informatics 2011
October 2011
iConnect Consulting presents Clinical LIMS at Pathology Informatics 2011 conference.
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arrow Clinical LIMS implementation
September 2011
iConnect Consulting successfully completes phase I Clinical LIMS implementation at cancer diagnostics company.
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arrow Clinical LIMS Launch
July 2011
Thermo Fisher Scientific Launches New LIMS for Clinical Laboratories at AACC 2011.
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Welcome

Connect Consulting leverages over 25 years of combined laboratory, systems development, and customer service experience to deliver business solutions and services to laboratories in the public and private sectors. We are specifically focused on providing configured Laboratory Information Systems (LIMS/LIS) into clinical, biobanking and public health markets.

Our track record of success is based on our ability to establish instant credibility with our customers by using a multidisciplinary team of seasoned Subject Matter Experts (SMEs) with several years of laboratory and industry experience. By understanding the system’s capabilities and the customer’s business needs, we design and deliver optimized solutions that meet or exceed the customers’ expectations while bringing the project in on-time and in-budget.

services

Our service offerings center on LIMS/LIS implementation, support, upgrade and integration as well as establishing electronic exchange of information between Public Health Laboratories, government agencies and healthcare partners.
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services

Our product offerings include a suite of products with valuable complementary functionality that integrate with a chosen LIMS solution to enhance its value to the organization.
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Clinical LIMS

Clinical LIMS

iConnect has partnered with Thermo Fisher Scientific, the world's leading supplier of Laboratory Information Management Systems (LIMS), Chromatography Data Systems (CDS) and instrument integration systems, to deliver Clinical LIMS solution for Clinical Testing/Molecular Diagnostic/Anatomical Pathology markets.

Thermo Scientific Clinical LIMS delivers comprehensive laboratory and patient management functionality needed by researchers and technicians involved in clinical and molecular diagnostics. The emerging fields of translational and personalized medicine and the associated disciplines surrounding genetic and molecular diagnostics have been the catalyst for a more symbiotic relationship between the patient-centric environment and the sample-centric lab. The ultimate goal of this new symbiosis is a streamlined end-to-end information flow following the patient from the point of care, to molecular testing and results analysis, to diagnosis and treatment which will enable the physician to better utilize the latest medical advancements.

With the advances in molecular diagnostics, physicians are able to improve their diagnosis and treatment of patients through better understanding of the unique genetic makeup of both patients and their diseases. Clinical testing labs responding to this increase in genetics-based testing are realizing that there needs to be a convergence of functionality between a traditional LIS (Laboratory Information System) that manages secure patient information, and a LIMS (Laboratory Information Management System) that facilitates the comprehensive management of laboratory information, sample tracking, dynamic workflows and instrument integration.

Unifying the distinct functionality required of physicians in hospital settings, as well as researchers in clinical labs, Thermo Scientific Clinical LIMS delivers lab-centric solutions for patient-centric results.

To learn more or download Technical Information Bulletin visit Clinical LIMS website.
Report Viewer

Report Viewer

Report Viewer is designed to drastically cut the time it takes for a LIMS application to preview, print and save as a PDF any Crystal Reports that are printed from your LIMS. Report Viewer allows supervisors to combine reviewing of the final report with deciding to "Release a sample" or "Send back to lab". This cuts approving time and increases overall efficiency. Report Viewer is closely integrated with the LIMS application and will execute LIMS code once the decision to Release or Send back is made. It is also designed to print and save as a PDF high volume of reports using a background process that allows end users to continue using the LIMS application and not having to wait until printing is completed. Report Viewer allows end users to setup their personal layout preferences and provides easy integration with LIMS by using an intuitive integration wizard.

Report Viewer's underlying functionality can be utilized to optimize all native printing/exporting functionality in LIMS (i.e. labels, worksheets, etc.) and to execute it as a separate process in the background saving time and increasing end users’ productivity.

Pricing:

Single-user license - $1250.00 (singe user/machine)
5 user license - $5500.00 (five users/machines)
Enterprise license - $9500.00 (unlimited users/machines)

Future Upgrades:

  • Ability to display Micro workflow tree
  • Ability to add custom tabs and interface to configure business layer dynamically
  • Ability to predefine a destination printer in the Options panel
  • Ability to export/import workflows

LAB KPI Tracker

LAB KPI Tracker

LAB KPI (Key Performance Indicators) Tracker allows laboratory management to define, configure and track key laboratory performance indicators in real time without having to open the LIMS application or keep running reports. Once installed, LAB KPI Tracker starts up automatically and always stays active in the icons tray. With a simple mouse click, LAB KPI Tracker will display the latest, real time laboratory performance indicators that are preconfigured based on individual user preferences. An intuitive wizard allows easy setup and configuration of laboratory performance indicators and display preferences while retaining the flexibility of changing them later on-demand.

LAB KPI Tracker also allows instant searching of the sample based information making it a great tool for conducting ad hoc sample check or investigation.

Pricing:

Single-user license - $4850.00 (singe user/machine)
Enterprise license - $19250.00 (unlimited users/machines)

Installation Configuration - $750
(includes installation, KPI and display preferences configuration and features overview)
Product Support - $3000/year (up to 24 hours of priority technical support, FREE upgrades)

Future Upgrades:

  • Ability to configure proactive on-screen or electronic notifications to alert lab's management in case certain pre-defined criteria have been met (samples overdue, lab's testing capacity reaching maximum, samples awaiting approval, etc)

On-Demand Query Builder

On-Demand Query Builder

Instead of having to create a new report anytime you want to query a database – use On-Demand Query Builder. This utility offers a fast and easy way of building any database query from scratch using an intuitive graphical interface. Just link the needed tables, select the fields to show and run your query! Everything you do graphically will be displayed in the SQL format as well. Those who are familiar with SQL can write and edit their queries directly in the SQL editor.

In addition, any built query can be saved for future use and returned records can be printed and/or exported in a number of different formats including MS Excel, XML, CSV, MS Access, etc. For further convenience, On-Demand Query Builder can be executed from your LIMS application and will utilize the existing database connection.

Pricing:

Single-user license - $850.00 (singe user/machine)
5 user license - $3500.00 (five users/machines)
Enterprise license - $7500.00 (unlimited users/machines)

Installation & Configuration - $350
(includes installation, full integration with local LIMS application and features overview)
Product Support - $1250/year (up to 10 hours of priority technical support, FREE upgrades)

Future Upgrades:

  • Showing field captions along with field names making fields easily identifiable to the end-users

LIMS Help Integrator

LIMS Help Integrator

LIMS Help Integrator enables seamless integration of any standard help media with your LIMS application in a location-specific fashion.

The first step is to define on a LIMS window by window basis (including pop-ups) a set of parameters that will be passed to the help file to bring up relevant, window specific information. The parameters include the Help File itself as well as Page Name, Topic and Search String values. All standard Help File formats are supported including .chm, .hlp, HTML, etc.

The second step is to integrate Help File execution mechanism into your LIMS application so that up to date, location specific help will be one “F1” click away from your end users.

Pricing:

Enterprise license - $6500.00 (unlimited users/machines)

Installation & Configuration - $750
(includes installation, full integration with local LIMS application and features overview)
Product Support - $1250/year (up to 10 hours of priority technical support, FREE upgrades)

iConnect Consulting offers technical documentation services as well. We can provide different levels of help documentation for your LIMS including Quick Guides, User Manuals, Assay specific workflows, etc. and help you integrate it.

Future Upgrades:

  • Ability to add context specific help (assay) in addition to location specific help (Results Entry window)
  • Ability to store context specific movies and view them in LIMS in conjunction with the actual written help

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Welcome

Our senior laboratory Subject Matter Expert (SME) conducts business process analysis across the various business units, or laboratory sections, in order to document the existing, or “As-Is” business model. Next, the SME tailors a “To Be” workflow for the client, which incorporates key requirements captured during the requirements analysis phase.

Through intimate knowledge of the system, our SME strikes a balance between configuration of existing, or COTS, functionality and custom development. During the process, the SME looks for opportunities to leverage synergies and commonalities to ensure that we meet or exceed client expectations in terms of system functionality, budget, and project timelines.

Configuration

Our senior technical SME configures the system according to the functional and user specifications described in the “To Be” analysis document. Multiple years of successful LIMS implementations allows our SMEs to leverage their knowledge of the system and find shortcuts by reusing similar functionality from other projects instead of reinventing the wheel.

Laboratory SME works closely with the technical SME during the configuration time on finding the optimal way to implement certain functionality and performing ongoing testing and validation.

Testing

iConnect employs three levels of testing as part of the release process of a new LIMS:

Unit level testing – once required functionality is delivered, an iConnect business analyst tests it to make sure it matches the requirements specified in the “To-Be” document. This testing is done in a Development environment.

Functional testing – the lab’s functionality is tested by the lab’s power users. This testing is done in a Testing Environment.

Regression testing – in a multi-lab environment, existing labs must test the system to make sure their existing functionality is preserved. This testing is done in the Pre-Production environment and is instructor-led (optional).

iConnect uses a uniform system to document and track all testing issues. Multiple testing cycles can take place before all the fixes have been retested and closed.

Assay

The mentorship process starts by identifying the target audience which typically consists of assay builders from each laboratory. Assay builders will have responsibilities
of representing their appropriate laboratories/sections, making decisions on behalf of them during an assay building process, training/educating end users on the configured assays, continue assay configuration once
the assay training is finished. To maximize efficiency, the laboratories should be grouped together based on their functional similarities, i.e. clinical, environmental, etc.

The assay building training consists of the following components:

  • Basic education on assays building in STARLIMS
    • Philosophy behind building Public Health assays
    • Determining what data to capture
    • Collecting assay-specific information
  • Detailed descriptions of each module involved in assay building
  • Exploring examples of seven different types of assays and how they relate to a specific laboratory we are training:
    • Standard Quantitative
    • Standard Qualitative
    • Standard Qualitative with Reflex Triggers
    • Complex Qualitative - EIA
    • Complex Qualitative - General
    • Complex Qualitative – Hybrid EIA
    • Complex Qualitative – Micro
  • Our assay expert works side by side with the assay builders from the laboratory in hands-on exercises to build representative assays for each laboratory section.

All the above steps are supported by detailed documentation including but not limited to: high level Visio diagrams, Power Point slides, and assay building templates in Word and Excel

Report
  • Building reports in Crystal Reports v.10/11 (includes hands-on exercises)
  • Using Crystal Reports in the context of STARLIMS – explanation of the main STARLIMS tables and their linkages
  • Explanation on “Set Location” role in developing and running reports from Crystal vs. STARLIMS in multiple environments (development, testing, production)
  • Explanation of three ways of running reports from STARLIMS (includes hands-on exercises)
  • Passing where clause to a report from STARLIMS (includes hands-on exercises)
  • Passing parameters to a report from STARLIMS (includes hands-on exercises)
  • Query By Example (QBE) explanation and usage (includes hands-on exercises on building a new QBE template)
  • Building management and analysis results reports for each of the laboratories (optional)
Instrument
  • Introduction to the three types of instrument interfacing in STARLIMS
  • Explanation of the main modules involved
  • Explanation of the main functions
  • Hands-on exercises
HL7
  • Introduction to the concepts of LOINC, SNOMED and OIDs
  • Types of HL7 communication and the use cases from CDC (ORDERS, RESULTS, etc.)
  • Configuration of HL7 2.3.1 message (HL7 2.5 – optional)
  • Bidirectional communication between STARLIMS and Rhapsody
  • Receiving ORDERS in STARLIMS
  • Generating ORDERS from STARLIMS
  • Receiving RESULTS in STARLIMS
  • Generating RESULTS from STARLIMS
  • Explanation of the main modules and functions that are used in STARLIMS for HL7 communication. How to modify mapping tables, reconfigure message structure, define results reportable, etc.
Documentation

iConnect Consulting provides documentation specific to each client’s specific LIMS configuration. By using “Quick Guides”, we provide an attractive alternative to the “100 pound” user manual.

  • Test Scripts – used by laboratory end-users during both functional and regression testing.
  • Quick guides – provide a concentrated “step-by-step” description of the delivered functionality in order to assist laboratory end-users during the training phase. This allows laboratory end-users to capture the main steps and applications of the sample workflow
  • User Manuals (optional) – this is a complete “100 pound” manual describing all the delivered functionality in detail
  • Assay-specific workflows and configuration notes
  • Report-specific layouts and field mapping
  • Instrument interface documentation
Electronic

iConnect Consulting offers a complete implementation path for both incoming and outgoing HL7 communication leveraging Orion Health’s Rhapsody and Symphonia products, and CDC PHINMS guidelines.

  • Assistance in understanding and implementing LOINC/SNOMED/OIDs vocabularies
  • Assistance in understanding and implementing CDC PHINMS guidelines
  • Implementation of the HL7 messaging v. 2.3.1 and 2.5
  • Messages’ mapping and routing using Orion Health or Microsoft BizTalk server
Support

Using ITIL-certified Service Management methodologies, iConnect Consulting establishes a framework for the customer to provide regular maintenance and support for the product once the implementation phase ends.

Due to ever-changing business needs and requirements, ongoing improvements to the LIMS
is a continuous and necessary process. That is why iConnect Consulting offers a flexible support subscription plans that allowcustomers to get a scheduled monthly service at a preferred rate.

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overview

Our customers face challenges to efficiently share data among themselves and their partners. Whether it be to rapidly respond to outbreaks or to collaborate across organizations, it is essential that our customers put the necessary systems in place while minimizing cost and disruption to ongoing laboratory activities. Well-designed and efficiently-implemented Laboratory Information Management Systems (LIMS) provides our customers with a cost-effective solution that allows them to improve interoperability and meet the growing demand to share data electronically with their clients, partners and federal agencies.

iConnect Consulting plays a central role in the process by providing professional services to laboratories in federal, state, and local agencies with the goal of realizing the full potential of their chosen LIM systems. We have successfully worked with our customers to optimize laboratory testing business processes, improve laboratories’ interoperability across the enterprise and establish PHIN compliant electronic exchange of laboratory data in various functional disciplines including: clinical, environmental, chemical terrorism and bioterrorism, food, and agricultural testing.

Studies

California Department
of Health Services (CDHS)

Problem Statement

The legacy central Laboratory Information Management System (LIMS) used by the six laboratories at the Richmond Laboratory Complex (RLC) did not meet all Laboratory Business requirements. This led to the development of numerous, specialized databases for some internal lab units that required labor intensive support. Annual support of the central LIMS was difficult. It was also difficult to adapt to changing business needs and to support 1) electronic data exchange, 2) creating “in-house" worksheets, 3) tracking specimens or workloads 4) automated, electronic result reporting, or 5) processes to demonstrate compliance with federally mandated data and record quality assurance requirements.

In addition to the unfulfilled laboratory information needs within the RLC due to the lack of a LIMS, the federal HRSA grant Cross-Cutting Benchmark number four, Laboratory Data Standard, created dependencies based on the need to interface all 450 hospital laboratories in California to a centralized information system. Without a centralized LIMS, CDHS was unable to fulfill the state’s obligation under HRSA to interface private labs with those at the RLC. This made the interfaces and data encoding for electronic messaging meaningless and resulted in the inability of CDHS to meet the requirements under the HRSA grant.

Solution

iConnect Consulting was contracted to provide development of all project requirements, functional specifications, testing scripts, user manual development, training, programming and implementation of the Statewide LIMS for six laboratories across five Divisions. Programming included California-specific customizations that increased flexibility and usability of the LIMS. Further, an external interface based on STARLIMS v10 technology called myLIMS was implemented to provide remote sample submission and on-demand reporting and querying capabilities to customers of the RLC.

Following the formal project lifecycle, iConnect aided in the formulation and launch of a Change Management process conforming to Information Technology Infrastructure Library (ITIL) standards. Further, iConnect continued to support the state’s LIMS into the Maintenance and Operations (M&O) phases and continues to provide technical support as the system is adapted to meeting changing business needs.

The project was completed in just 15 months on-time and in-budget. As of April 2007 - 427 assays, 58 instrument interfaces and 73 reports have been developed. Total number of STARLIMS users in CDHS is 343 out of which about 100 are using myLIMS for web based remote login and reporting.

CDHS LIMS project has received a state IT award for “demonstrated excellence in project delivery” in December 2005.

CDHS now enjoys a Laboratory Information Management System that meets the minimal requirements for the chain of custody documentation required for tracking and collecting specimens for all six labs at the Richmond Laboratory Complex. Implementation of a centralized system allows a higher degree of interoperability between all six labs. Deployment of Rhapsody in conjunction with STARLIMS provides a secure, flexible and scalable solution for both inbound and outbound electronic communication of the laboratory data.

Studies

California Department
of Food and Agriculture

Problem Statement

The California Department of Food and Agriculture – Center for Analytical Chemistry (CDFA-CAC) was identified in the federal and state emergency response plans as the primary California laboratory responsible for the analysis of fruit and vegetable samples associated with accidental or intentional contamination. In response to the urgent need of Bioterrorism (BT) readiness, CDFA-CAC joined the U.S. Food and Drug Administration’s (FDA) Food Emergency Response Network (FERN) along with two other key California state laboratories, the California Department of Health Services (CDHS) Richmond Laboratory Complex, and the University of California at Davis, California Animal Health and Food Safety Laboratory (UCD-CAHFS). These three laboratories provide California a broad surveillance and testing resource to assist in identifying potential threats to the food supply and public health risk.

From “Laboratory Information Management System – Pilot Project”, Project Number 8750-57 Feasibility Study Report, July 17, 2006, REVISED August 17, 2006

The paper-based information management systems utilized by CDFA-CAC were not able to meet the emergency response and reporting challenges required to respond to intentional or unintentional contamination of the State’s food supply. The CDFA-CAC would not be able to track a large number of samples utilizing their legacy systems, as the volume from a large contamination would overload the systems. CDFA-CAC was unable to access the data to get the samples ready to be analyzed and track the status of a large volume of samples.

The legacy business process included separate program-specific information systems that were not synchronized among laboratory sections. The CDFA-CAC used multiple sample logging and tracking databases that were developed based on internal laboratory staff expertise and the business needs of different clients. These stand-alone databases did not allow for the consistent tracking and trending of samples, nor did they allow the laboratory to electronically transmit data to multiple external entities simultaneously.

The scope of the pilot project consisted of configuring the system for Food Emergency Response Network (FERN) and County Agricultural Commissioner (CAC) samples. The project was to be initiated in December 2006 and to by March 31, 2007 (3.5 months’ implementation).

Solution

CDFA-CAC contracted with iConnect Consulting as the Implementation Vendor to provide professional services to support the implementation of STARLIMS. Services included:

  • Business Analysis: a senior Solution Designer conducted “As-Is” and “To-Be” analysis to define the laboratory’s existing business processes and to map them to STARLIMS product.
  • Configuration: a senior Configuration Specialist programmed the system to meet the requirements specified and signed off by the laboratory. Programming included overall sample workflow configuration, assay configuration, instrument interface configuration, and report building.
  • Testing: testing scripts were written and used in User Acceptance Testing (UAT) of the configured system.
  • Training: training manuals were developed and used during training sessions led by iConnect Consulting training instructors.
  • Documentation: reference materials, or “Quick Guides”, were prepared to simplify the day-to-day routine use of the configured product.

The Pilot Project was completed on-time and in-budget on March 31, 2007. The system is currently in use for both FERN and CAC sample analysis. There are presently 12 users of the system, four assays, four instrument interfaces, and approximately 10 reports in place.

overview

CDFA, Liz Houser, LIMS Project Manager:
“iConnect Consulting was responsible for configuring the software to meet CDFA's business needs, providing database and system administration expertise and to train staff in it's operation. iConnect Consulting delivered what we asked for in the SOW and were very accommodating to our program needs.”

CDHS, Chris Cruz, LIMS Project Manager:
“iConnect Consulting brought a great work ethic and dedication to this effort that was unparalleled. They were truly a vested and trusted business partner in helping us successfully implement the California LIMS effort. If you are serious about implementing your project on time, budget and schedule, I would highly recommend procuring their services.”

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who

Mission

Our company’s mission is to help our customers implement optimal LIMS solution. We are passionate about what we do and believe that by applying our vast laboratory and LIMS domain knowledge, rich experience and proven implementation methodology - we will be successful.

Lean and Efficient

The iConnect Consulting team is actively involved in the whole project life cycle from the initiation stage through post-implementation maintenance and support and is comprised by seasoned industry professionals with several years of laboratory and LIMS experience. Our main team is lean and consists of only essential personnel so that our customers do not bear the burden of our overhead. Our staffing strategy allows us to expand globally, with an extensive network of Informatics Service Providers and other professional consultants who are qualified and available for deployment as the need arises.

Broad Portfolio

iConnect Consulting has not limited itself to one or two types of labs. Some of the environments the iConnect Consulting has implemented LIMS in include: clinical, environmental, chemical terrorism and bioterrorism, food, and agricultural testing. This wide-ranging experience means that our implementation methodology has become more robust and versatile over time, minimizing the potential impact of the new issues we may encounter. Moreover, the synergy of issues between environments enables us to leverage our knowledge and experience to bring resolution in an efficient manner.

Recipe for Success

Our customers know their laboratory business, and we know laboratories and LIMS. Together we make a powerful partnership - proficient at identifying the customers’ business needs, the configuration and support services to meet them and an efficient plan for realizing the customers’ laboratory business objectives. We have an extensive services catalog, and a team with the expertise to deliver the optimal LIMS solution.

welcome

arrow PHIN 2007 08.01.07

The presentation - “Overcoming Barriers to LIMS Implementations in PH Laboratories” – focuses on providing Public Health Laboratories and Public Health partners with best practices for implementing a LIMS to meet the growing need for interoperability and data sharing among PH labs and partners. A LIMS requires configuration, customization, mentorship, and a dedicated on-site team. Andrew Sinyaver and Wayne Kirkman form iConnect Consulting will aim to educate PH labs on the risks and pitfalls of a LIMS project, managing stakeholder expectations, building a successful lab-based LIMS team and maintaining and enhancing the LIMS over time. Key topics include a phased implementation approach, establishment of buy-in from stakeholders, creating a cross-functional LIMS team, and growth of expertise within the laboratory, leading to a long-term sense of ownership. Michele Meigs from APHL will talk about APHL’s role in establishing PH LIMS workgroups and leading innovation & collaboration among the groups’ members by leveraging collaboration portal, advancing national data standards and data exchange methodologies and fostering understanding of PHIN and NHIN initiatives.

Please come to see our presentation on Monday (Aug. 27th) in Omni Hotel at CNN Center, Intl Ballroom E-F, M2 North Tower from 1:00pm - 2:30pm.

arrow Commonwealth of VA 07.01.07

Michele Olson from iConnect Consulting will augment Commonwealth of VA LIMS implementation team to help with configuration and customization of VA LIMS. Michele brings more than 10 years of experience in software development in a wide range of industries. Michele has extensive experience designing database systems and she was a lead developer for an in-house pharmaceutical LIMS at Bausch & Lomb. Michele is a Microsoft Certified Solutions Developer (MCSD) in .NET and SQL development. Her technical skills range from application development in VB / C# / ASP to database design and query optimization with SQL Server and Oracle tools. In addition to her technical capabilities, she is trained in project management, supervision, and leadership.

In Commonwealth of VA Michele will be tasked with assay building for existing clinical labs, help support LIMS Production environment and implement new clinical and environmental sections. Commonwealth of VA will also be looking to utilize iConnect’s expertise in requirements gathering / business analysis, implementing myLIMS (web-based add-on to STARLIMS v9) and also in migrating legacy New Born Screening system to STARLIMS v9 (integrated).

With iConnect Consulting on-board Commonwealth of VA has gained an experienced implementation partner and trusted advisor that will help in realizing the full potential of their LIMS product.

arrow California Department of Food and Agriculture 04.01.07

iConnect Consulting Completes LIMS Pilot Project for the California Department of Food and Agriculture in only 3.5 months.

Click here to find out more.

who

Every company is as good as the people who work for it. We believe that our associates’ commitment, knowledge and experience are primary reasons for our successful track record.

Below is a list of our key associates:

Andrew Sinyaver, Principal

Andrew Sinyaver is responsible for performance and growth of the technical domain of the company’s services. Andrew is currently leading technical aspects of the LIMS implementations on a number of company’s engagements and is also involved in the Public Health Laboratory Interoperability Project (PHLIP) as a LIMS/HL7 technical expert on behalf of California Department of Public Health (CDPH).

Andrew has 10 years of experience in LIMS development and implementation in a variety of industries including Pharmaceutical, Environmental, Cosmetics and Petrochemical. In addition, Andrew has 4 years of experience in delivering LIMS solutions in the Public Health arena including electronic exchange of the laboratory data between Public Health Laboratories and their local/federal partners. Prior to joining iConnectConsulting Andrew had a long career in STARLIMS Corporation where he has held Public Health product manager, OOTB product manager, team lead and project manager positions.

Andrew holds a B.S. in Statistics and Computer Science and is a member of National Association for Public Health Information Technology (NAPHIT). Andrew has received a “Best of California” award for “demonstrated excellence in project delivery” as part the CDHS LIMS implementation team. In addition, Andrew has written “HL7 Messaging and the CDHS LIMS Implementation” article for LIMS/Letter magazine which was published in fall of 2006.

Wayne Kirkman, Principal

Wayne is successfully using his laboratory, IT, and customer service background to design efficient and effective LIMS solutions. Wayne has served as a subject matter expert for multiple customers including the California Department of Public Health, the California Department of Food and Agriculture, State of Hawaii Department of Health, and others.

Wayne has over 10 years of combined laboratory, business, and customer service experience. Prior to founding iConnect Consulting in 2005, Wayne served as the Health Resources and Services Administration (HRSA) Call Center Manager for SAIC. In his roll as Call Center Manager, he was responsible for managing a staff of Call Center agents providing assistance to HRSA and its public users of web-based grant application systems. Prior to joining SAIC, Wayne worked for seven years in academic and industrial laboratory environments. In his role as a laboratorian, he was published several times in leading scientific journals.

Wayne holds an MBA from the Robert H. Smith School of Business at the University ofMaryland (2000) with a focus on Strategy and Marketing and a B.S. in Molecular Biology from Purdue University (1993). Wayne is certified in ITIL – Foundation level methodology. Wayne was a member of the “Best of California - Demonstrated Excellence in Project Delivery” award-winning team in 2005.

Riki Merrick, Public Health Information Specialist

Riki is a domain expert in Public Health terminology/vocabulary and HL7 messaging. She is currently engaged in California Department of Public Health (CDPH) where she performs LOINC and SNOMED translations for the campus labs. As part of her work for APHL she participates in national vocabulary harmonization projects like LIMS integration and the APHL sponsored Public Health Laboratory Interoperability Project (PHLIP).

Riki has 2+ years of experience in terminology consulting and vocabulary standardization, working with Public Health and hospital Labs in California. She also has extensive experience as a project manager in real estate development.

Riki is a member of HL7, has attended LOINC committee meetings and participated in a SNOMED hierarchy modeling workshop. She is a native German, graduated in 1992 from the Medical School at the Freie Universität Berlin, Germany and is a licensed physician there. During her time in medical school she worked in the national laboratory on isolation of intestinal spirochetes. Riki also holds a MPH from UC Davis (CA, 2004).

Marian Spector, Solution Designer

Marian Spector is responsible for business analysis, including project specification, new feature requests, testing coordination and documentation of the customers’ LIMS solutions.

Marian's background in both Project and Product Management includes work at Sun Micro Systems and Symantec Corporation in California, Latin America and South East Asia. Marian was also a Sr. Manager for eBusiness at the middleware firm Mercator Software (acquired by IBM), where she managed teams developing e-business solutions for the healthcare, pharmacy and biotechnology industries.

Marian attended Tulane University in New Orleans (where she was an All-American swimmer); and holds a degree in Biology from Mills College in Oakland, CA.  Both at Symantec and Sun Micro Systems, Marian's software development teams won numerous "best in category" awards. She is an active member of the Bay Area Chapter of American Women in Science.

Michele Olson, Configuration Specialist

Michele provides technical expertise in LIMS implementation and support to company’s customers. She currently provides on-site assay building and LIMS configuration/customization services to Commonwealth of VA

Prior to joining iConnect Consulting, Michele spent 10 years as an application specialist with a wide range of industries and roles. Her major projects included programming financial applications for a global transportation company, lead developer for an in-house pharmaceutical LIMS system, and five years as programmer, analyst and project manager for the City of Chattanooga.

Michele is a Microsoft Certified Solutions Developer (MCSD) in .NET and SQL development. Her technical skills range from application development in VB / C# / ASP to database design and query optimization with SQL Server and Oracle tools. In addition to her technical capabilities, she is trained in project management, supervision, and leadership. Michele loves a challenge and avoids boredom. At age 18, Michele earned her BA in History and Studio Art, and still sells apainting now and then.

Barbara Kirkman, Solution Designer

Barbara’s responsibilities include working with customers to identify existing business processes, and design LIMS solutions to meet their current and future business needs.

Barbara has over 20 years of experience working in public and private sectors, including hospital labs, reference labs, and biotechnology companies. Working in various settings, she designed and maintained data systems, and additionally was involved in LIMS implementations to replace legacy data systems.

Barbara has a B.S. in Medical Technology from the University of Buffalo.

Michael Stephens, Solution Designer

Michael is responsible for working with customers to perform business analysis, gap analysis, conduct testing and prepare documentation. In addition, Michael has developed the methodology for producing deliverable documents and tracking system specifications that has been used on a number of engagements. Michael has recently worked on the LIMS implementation for the California Department of Health Services (19 months).

Michael has more than 30 years of experience in business analysis and in systems development and maintenance in both the public and private sectors. Michael has performed a variety of management, analysis, and programming roles on data processing projects in diverse client operating environments.

Michael holds B.S. in Social Science form San Francisco State University and has attended Graduate studies in Public Administration in Golden Gate University.

who

iConnect Consulting has a culture of innovation where our employees can make a difference. We are looking for like-minded, dynamic individuals to come and join our rapidly expanding team. With the correct blend of laboratory, IT and business knowledge - iConnect Consulting is positioned to deliver exceptional solutions to our clients.

We look for people who can create real value for our clients, who have excellent communication skills, who can mentor others and help them grow, and who have the potential to become leaders.

With iConnect Consulting you will have the opportunity to develop the strong project and people management skills that you'll need to move forward in your career. You will get to work with our comprehensive methodologies and have the opportunity to make a positive impact on our clients’ business.

We are currently looking for dynamic and motivated professionals to augment iConnect Consulting in the following areas: Business Analysis and Technical Implementation. Please email us your qualifications.

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contact

Please email us to learn more about the potential role of iConnect Consulting in your lab.

For support inquiries please contact us via

Contact Phone:
415.735.5540

Contact Address:
iConnect Consulting, Inc.
153 23rd Avenue
San Francisco, CA 94121

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welcome

Welcome to the iConnect Consulting web site (the "Web Site"). Please review the following terms and conditions concerning your use of the Web Site. By accessing, using or downloading any materials from the Web Site, you agree to follow and be bound by these terms and conditions (the "Terms"). If you do not agree with these Terms, please do not use this Web Site.

GENERAL USE PROVISIONS

All materials provided on this Web Site, including but not limited to information, documents, products, logos, graphics, images and services ("Materials"), are provided by iConnect Consulting and are the copyrighted work of iConnect Consulting. Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means, without the prior express written permission of iConnect Consulting. Also, you may not "mirror" any Materials contained on this Web Site on any other server without iConnect Consulting's prior express written permission.

Except where expressly provided otherwise by iConnect Consulting, nothing on this Web Site shall be construed to confer any license under any of iConnect Consulting's intellectual property rights, whether by estoppel, implication, or otherwise. You acknowledge sole responsibility for obtaining any such licenses. iConnect Consulting does not provide, sell, license, or lease any of the Materials other than those specifically identified as being provided by iConnect Consulting.

iConnect Consulting hereby grants you permission to display, copy, distribute and download iConnect Consulting's Materials on this Web Site provided that: (1) both the copyright notice identified below and this permission notice appear in the Materials; (2) the use of such Materials is solely for personal, non-commercial and informational use and will not be copied or posted on any networked computer, broadcast in any media, or used for commercial gain; and (3) the Materials are not modified in any way. This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded or printed Materials.

Any unauthorized use of any Materials contained on this Web Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

LINKS AND REFERENCES TO THIRD PARTIES

This Web site may contain links to web sites controlled by parties other than iConnect Consulting. iConnect Consulting is not responsible for and does not endorse or accept any responsibility for the contents or use of these third party web sites. iConnect Consulting is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by iConnect Consulting of the linked web site nor endorsement of iConnect Consulting by said third-party, including any reference made to STARLIMS Corporation.

SUBMISSIONS

Except where expressly provided otherwise by iConnect Consulting, all comments, feedback, information or materials submitted to iConnect Consulting through or in association with this Web Site ("Submissions") shall be considered non-confidential and iConnect Consulting’s property. By providing such Submissions to iConnect Consulting, you agree to assign to iConnect Consulting, at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions. iConnect Consulting shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. You acknowledge that you are responsible for the Submissions that you provide, and that you, not iConnect Consulting, have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright.

DISCLAIMER

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY iConnect Consulting, THE MATERIALS ON THE WEB SITE ARE PROVIDED "AS IS", ARE EXPERIMENTAL, AND ARE FOR COMMERCIAL USE ONLY, AND iConnect Consulting HEREBY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, GUARANTIES, AND CONDITIONS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. iConnect Consulting MAKES NO REPRESENTATIONS, WARRANTIES, GUARANTIES, OR CONDITIONS AS TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF ANY OF THE MATERIALS CONTAINED ON THE WEB SITE.

LIMITATION OF LIABILITY

iConnect Consulting SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED AS A RESULT OF USING, MODIFYING, CONTRIBUTING, COPYING, DISTRIBUTING, OR DOWNLOADING THE MATERIALS. IN NO EVENT SHALL iConnect Consulting BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS WEB SITE, EVEN IF iConnect Consulting HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU HAVE SOLE RESPONSIBILITY FOR THE ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THE WEB SITE AND YOU WILL NOT MAKE A CLAIM AGAINST iConnect Consulting FOR LOST DATA, RE-RUN TIME, INACCURATE OUTPUT, WORK DELAYS, OR LOST PROFITS RESULTING FROM THE USE OF THE MATERIALS. IT IS YOUR RESPONSIBILITY TO TAKE PRECAUTIONS TO ENSURE THAT WHATEVER YOU SELECT FOR YOUR USE IS FREE OF VIRUSES OR OTHER ITEMS OF A DESTRUCTIVE NATURE. YOU AGREE TO HOLD iConnect Consulting HARMLESS FROM, AND YOU COVENANT NOT TO SUE iConnect Consulting FOR, ANY CLAIMS BASED ON OR RELATED TO THE USE OF THE WEB SITE.

LOCAL LAWS: EXPORT CONTROL

iConnect Consulting controls and operates this Web Site from its headquarters in 2623 North 7th Street, Terre Haute, IN  47804 of the United States of America and makes no representation that these Materials are appropriate or available for use in other locations. If you use this Web Site from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. Unless otherwise explicitly stated, all marketing or promotional materials found on this Web Site are solely directed to individuals, companies or other entities located in the United States of America. You acknowledge and agree that Materials are subject to the U.S. Export Administration Laws and Regulations. Diversion of such Materials contrary to U.S. law is prohibited. You agree that none of the Materials, nor any direct product therefrom, is being or will be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals, nor be used for nuclear activities, chemical biological weapons, or missile projects unless authorized by the U.S. Government. Proscribed countries are set forth in the U.S. Export Administration Regulations. Countries subject to U.S. embargo are: Cuba, Iran, Iraq, Libya, North Korea, Syria, and the Sudan. This list is subject to change without further notice from IConnect Consulting, and you must comply with the list as it exists in fact. You certify that you are not on the U.S. Department of Commerce's Denied Persons List or affiliated lists or on the U.S. Department of Treasury's Specially Designated Nationals List. You agree to comply strictly with all U.S. export laws and assume sole responsibility for obtaining licenses to export or re-export as may be required.

GENERAL

This Web Site may include inaccuracies or typographical errors. iConnect Consulting will make improvements and/or changes in the products, services and programs described in this Web Site at any time without notice. iConnect Consulting may periodically make changes to the Web Site. Any action related to these Terms will be governed by IN law and controlling U.S. federal law. No choice of law rules of any jurisdiction will apply. These Terms represent the entire understanding relating to the use of the Web Site and prevail over any prior or contemporaneous, conflicting or additional, communications. iConnect Consulting has the right to revise these Terms at any time without notice by updating this posting. Any rights not expressly granted herein are reserved by iConnect Consulting.

INTELLECTUAL PROPERTY NOTICES

Elements of the Web Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic or image from the Web Site may be copied or retransmitted unless expressly permitted by iConnect Consulting.

iConnect Consulting, the iConnect Consulting logo, the iConnect Consulting logo and/or other iConnect Consulting products referenced herein are trademarks of iConnect Consulting, Inc., and may be registered in certain jurisdictions. All other product names, company names, marks, logos, and symbols may be the trademarks of their respective owners.

Copyright © 2007 iConnect Consulting, Inc., 2623 North 7th Street, Terre Haute, IN  47804. All rights reserved.

LEGAL CONTACT INFORMATION

If you have any questions about these Terms, or if you would like to request permission to use any Materials, please contact the iConnect Consulting Legal Department at 415.513.5667. Copyright ©2007 iConnect Consulting, Inc. - All Rights Reserved