The Leading ETOR Platform for Public Health.

Advancing Public Health through ETOR, Responsible AI, and Data Science

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Trusted by Leading Public Health Labs

25 PHLs in production
5 ARLN regional labs
1 TB DST national center
10M+ orders processed

Why 25 PHLs Have Chosen iConnect ETOR Platform

Designed with an intuitive, end-to-end interface that streamlines workflows, surfaces actionable
insights, and enables seamless data access, configuration, and sharing across systems.

Map of US states using the iConnect ETOR platform for public health laboratory data exchange
  • Competitively selected by CDC and APHL informatics committee
  • Integration with any LIMS/LIS
  • Mutual assistance between neighboring states and local agencies
  • Multiple lab programs on a single ETOR platform
  • Newborn screening data exchange including PCP notification
  • Supports epidemiologic activities and enhances surveillance
  • Hospitals integrations with end-to-end traceability/error handling

One Solution for All ETOR & Public Health Reporting Needs

iConnect ETOR platform architecture — electronic test order and result flow between hospitals, public health labs, and reporting agencies iConnect ETOR platform architecture — electronic test order and result flow between hospitals, public health labs, and reporting agencies

Data Science

Empower better decisions through actionable intelligence and visual data exploration, transforming complex laboratory data into clear, operational insights.

Real-Time Performance Insights

Monitor laboratory performance in real time through interactive dashboards enhanced with predictive analytics, enabling faster and more informed decision-making.

Data-Driven Resource Optimization

Optimize staff, equipment, and supply utilization using forecasting models that improve efficiency and reduce operational bottlenecks.

Advanced Surveillance & Trend Analysis

Leverage geographic and temporal data to detect patterns, monitor disease trends, and support early outbreak identification.

Custom Analytics Solutions

Work closely with laboratory teams to develop custom analytics solutions, continuously refining models to meet evolving operational and public health needs.

Our Solutions

iConnect ETOR platform

  • Cloud-based ETOR and Data Science platform offering laboratory customers an intuitive, efficient, and paperless interface to order tests, monitor progress, and access results.
  • Designed for Public Health Laboratories, supporting real-time monitoring and operational decision-making.
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Starlims professional services

  • From optimizing your current setup to implementing a brand new solution, we deliver efficient, reliable STARLIMS configurations tailored to your needs
  • Robust support process to ensure regular maintenance and continuous improvement.
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Data Science

  • Interactive dashboards built on integrated laboratory data provide real-time visibility into operations, trends, and program performance.
  • Insights support monitoring and decision-making across laboratory sections and public health programs.
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Hospital/HIE/LHD connectivity

  • Deep expertise interfacing public health labs with EMRs, HIEs, and local health departments.
  • End-to-end traceability, automated error handling, and real-time monitoring ensure reliable data flow across your entire healthcare network.
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Regulatory reporting to State/Federal agencies (CalREDIE, CDC, FDA, EPA)

  • Streamlined reporting pipelines to State and Federal agencies, ensuring timely, accurate, and compliant reporting by public health labs.
  • Ongoing monitoring and support to keep reporting pipelines stable, reliable, and aligned with regulatory updates and mandates.
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